The challenge

Home care clients are visited based on an assessment of their need for care and services. The number of visits can vary from one weekly visit to several visits per day. With home care services, the client can live in their own home and receive the services specified in their care plan.

The care of a home care client often involves several professionals, including short-term substitutes. Compiling an overall picture of the client’s health status from nursing notes and healthcare records can be challenging. Professionals do not always have the opportunity to familiarize themselves with the client’s health history. During home visits, the focus is on the tasks and procedures specified in the care plan. The need for care may vary as the client’s functional ability and health status change, in the short or long term, without the nurse noticing all the changes and the related notes.

The solution

Gillie.AI is an artificial intelligence solution designed for home care that detects changes in the client’s functional ability and health status, both in the short and long term. It compiles information from the electronic patient record, functional ability assessments, and separate systems, providing professionals with an overall view of the client’s wellbeing and changes in service needs. Gillie.AI supports professionals in their everyday work by gathering predictive information on deviations in the client’s health status and highlighting data on changes in the client’s condition, improving timely intervention in these deviations. This enables the provision of more client-centered services and reduces unnecessary emergency visits, hospital stays, and premature transitions to assisted living.

About the customer

The wellbeing services county of South Ostrobothnia is responsible for organizing social and health care as well as rescue services in our area. We serve approximately 190,000 residents of South Ostrobothnia and have more than 10,000 employees.